EarthGlow Spa Policy

Effective Date: January 30th, 2024

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1. Arrival Time

  • Please arrive at least 30 minutes prior to your appointment to complete any necessary paperwork and begin your relaxation experience.

2. Health Conditions

  • Clients are required to inform the therapist of any medical conditions, allergies, or injuries prior to the service.

  • Certain treatments may not be suitable for individuals with specific health conditions. Please consult with your healthcare provider if you have concerns.

3. Pregnancy Policy

  • We offer special treatments for expectant mothers. Please inform us if you are pregnant so we can provide appropriate services.

4. Age Requirement

  • Clients must be at least 18 years of age to receive treatments without parental consent.

  • Minors must be accompanied by an adult guardian and have written consent for certain treatments.

5. Confidentiality

  • All personal information and discussions during treatments are kept confidential.

6. Gratuity

  • Gratuities are not included in the service price and are left to the discretion of the client. A standard gratuity is 15-20% of the service fee.

7. Personal Belongings

  • The Earth Glow Spa is not responsible for lost or stolen items. We recommend leaving valuables at home.

8. Etiquette

  • To maintain a peaceful environment, we ask that you silence your mobile devices and speak quietly during your visit.

  • Any inappropriate behavior will result in the immediate termination of the service, and the client will be asked to leave the premises.

9. Product Returns

  • Unopened products may be returned within 14 days for a full refund. Opened products are non-refundable.

10. Changes to Services

  • The Earth Glow Spa reserves the right to modify, discontinue, or change the pricing of services at any time without notice.